Last updated 17 October 2026
What you receive
All templates are digital files (usually PDF). Nothing is posted or shipped, and there are no delivery charges. You can print your template at home or at a print shop, or use it on a phone, tablet or computer.
When you receive it
- Instant download: once Paystack confirms your payment, the confirmation page shows a download button.
- By email: if a template isn't available for instant download, we email it to the address you entered at checkout within 24 hours of payment.
Your download link is personal to your order and works up to 15 times. Please save the file somewhere safe after downloading.
Lost your download link?
Enter the email you used at checkout and we'll send your download links again.
If your template hasn't arrived
Check your spam or promotions folder first. If it still isn't there 24 hours after payment, email vendoor.templates@gmail.com with your order reference and we'll resend it straight away. If we can't deliver it, you are entitled to a full refund under our refund policy.
Custom templates
Custom templates are delivered by email by the date we agree with you when you place the request.