Privacy Policy

Last updated 17 October 2026

Vendoor Connect ("we", "us") runs vendoorconnect.com. This policy explains what personal information we collect when you use the site and how we use it. We handle personal data in line with the Nigeria Data Protection Act 2023. Questions or requests: vendoor.templates@gmail.com.

What we collect

When you buy a template: your email address, the template you bought, the amount and your order reference. Card and bank details are entered on Paystack's secure checkout and are never seen or stored by us.
When you write a review: the name you choose to show, your email address (never shown publicly), your rating and review, and a scrambled code made from your internet address, which we use only to block spam.
When you create a vendor account: your email and password (handled by our hosting provider; we can't see your password) and whatever you put in your listing, such as business name, city, prices, photo, WhatsApp number and Instagram handle. Listing details are public; your account email is not.
When you use our forms: the details you enter in the contact, custom template, event liaison, vendor membership or "get notified" forms.

How we use it

to deliver the templates you buy, send receipts and handle refunds;
to check that reviews are genuine before publishing them, and to contact a reviewer if needed;
to show vendor listings in the directory and let clients contact vendors;
to answer your messages and custom template requests; and

We don't sell your personal information, and we don't share it with advertisers.

Who we share it with

Paystack, which processes payments.
Netlify, which hosts the website, stores our database, manages vendor accounts and receives form submissions.
Authorities, if the law requires it.

These providers may store data on servers outside Nigeria, with safeguards required by law.

How long we keep it

We keep order records for as long as we need them for accounting, tax and payment disputes. Reviews and vendor listings stay until they are removed. Form messages are deleted once they are no longer needed.

Your rights

You can ask us to show you, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Email vendoor.templates@gmail.com and we'll respond within 30 days. Vendors can edit or delete their own listings at any time from the vendor dashboard. If you're unhappy with how we've handled your data, you can complain to the Nigeria Data Protection Commission.

Cookies and storage

To understand how many people use the site, we count page views by day, page, the website that referred you (for example Instagram or Google) and your country. We do this without cookies and without storing your IP address; a daily code that cannot be traced back to you is used only to count unique visitors and is deleted within 100 days.

We don't use advertising or tracking cookies. Vendor and admin accounts store a sign-in token in your browser so you stay logged in, and Paystack may set its own cookies during checkout.

Changes